Frequently Asked Questions

Find answers to common questions about our services, process and what to expect.

General Questions

Shepparton, the Goulburn Valley and surrounding regional areas – see our locations listed.

Yes, obligation-free quotes are available. Please call us to discuss your requirements.

  1. Switch to LED lighting
  2. Use timers or sensors to reduce unnecessary usage
  3. Service equipment regularly
  4. Upgrade to energy-efficient appliances
  5. Review your power usage to identify waste

Small changes can make a noticeable difference to running costs over time.

The right charger depends on your vehicle, how fast you want to charge, and your home’s electrical capacity.

A dedicated wall charger is usually the best option for speed and convenience, but it needs to be installed correctly to suit your setup.

Getting advice before installation ensures it’s safe, efficient and future-proof.

Contact Byers Electrical foe EV charging options and install.

When you upgrade to a new phone, some apps may need to be updated, reinstalled, or re-authorised before they work correctly. Try these steps:

  • Make sure the app is updated to the latest version.
  • Check that your phone’s operating system is up to date.
  • Log out and back into the app.
  • Reinstall the app if it still isn’t working.

If the app is used for monitoring your solar system, battery, CCTV, or smart home devices, our team may be able to assist with reconnecting or reconfiguring the system.

For Victorian customers, significant building electrification regulations begin from 1 January 2027. New homes and most new commercial buildings must be built as all-electric, meaning new gas connections generally won’t be installed in these buildings. Existing homes are largely unaffected, although from 1 March 2027, a gas hot water system that reaches the end of its life must generally be replaced with an electric alternative.

If you’re planning a new build, renovation, solar installation, battery system, or electrical upgrade, it’s a good idea to discuss these upcoming requirements with us early, to ensure your project is compliant.

Electrical Services

Common causes include faulty appliances, damaged wiring, water ingress, or overloaded circuits.

Loose connections, aging fittings, overloaded circuits or network supply issues may be responsible.

If your switchboard is outdated or you are adding solar, batteries, air conditioning or EV chargers. As laws change and further protection is required with safety switches.

Yes, for homes, businesses and fleet applications.

Regular inspections every two years are recommended, particularly for older properties.

Usually due to overloaded circuits, appliance faults or wiring issues.

  • First, turn off power at the switchboard if it’s safe to do so.
  • Avoid touching anything that may be faulty or damaged, especially if there are exposed wires or burning smells.
  • If the issue isn’t obvious or keeps happening, call Byers Electrical to inspect and fix it properly.
  • If appliances or systems suddenly stop working, check your switchboard first to see if a circuit has tripped.
  • Reset it if safe to do so, and unplug devices before turning power back on.
  • If the issue continues or multiple items are affected, it may indicate a deeper electrical fault that needs professional attention.

Solar & Batteries

Solar can significantly reduce electricity costs and improve energy independence.

The right size depends on your energy usage, roof space and budget.

Batteries store excess solar energy for use at night or during peak pricing periods.

Yes, although output is reduced compared to sunny conditions.

Most quality panels carry performance warranties of 80% at 25 years or more.

Certain battery systems can provide backup functionality during blackouts.

Periodic inspections help maintain performance and identify faults early. We recommend every 6-12 months for both residential and commercial/industrial installs for maximum performance.

Byers Electrical supplies solar panels and batteries, supplied by us, directly to clients, to support future service and warranties.

Air Conditioning & Refrigeration

Yes, including installation, servicing and repairs.

Dirty filters, refrigerant issues or mechanical faults may be responsible.

Routine preventative maintenance is recommended every 6-12 months to maximise reliability.

Yes, including coolrooms, refrigeration plants and associated equipment.

We assist businesses experiencing refrigeration breakdowns and urgent issues.

CCTV & Security, Data & Communications

Most modern CCTV systems offer secure remote viewing, provided you have internet access and/or SIM availability.

This depends on your property layout and security objectives.

Visible, well-designed CCTV systems can act as a strong deterrent, with both light and voice activation methods.

Yes, security and sensor lighting solutions are available for all environments.

Yes, including structured cabling and network infrastructure.

We can assess and upgrade network performance and coverage.

Yes, for residential, commercial and industrial applications.

Commercial & Industrial Sites

Yes, including power distribution, equipment connections and infrastructure from start to finish.

Scheduled maintenance helps reduce breakdowns and downtime, with thermal imaging being an important aspect of maintenance prevention.

Yes, our team can assist with machinery and specialised installations.

Yes, throughout the Goulburn Valley and surrounding regions.

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